Return & Refund Policy

Thank you for shopping at B Did It !!

Because our apparel items (such as T-Shirts and Hoodies) are custom-printed and made to order specifically for you, our policy varies depending on the type of product and the reason for the request.

1. Apparel Collections (Made-to-Order T-Shirts & Hoodies)

Sizing, Color, and Buyer’s Remorse

• All apparel items are made on demand as soon as an order is placed.
  

• Because each piece is custom-printed, we do not accept returns or exchanges if you ordered the wrong size, selected the wrong color, or changed your mind.
  

• Please refer carefully to our sizing charts and product descriptions before finalizing your order.
  

Damaged, Defective, or Misprinted Items

• If your item arrives damaged, flawed, or with a manufacturing defect, you are eligible for a free replacement reprint or a full refund.
  

• No physical return required: You do not need to ship the damaged product back to us.
  

• How to report an issue:
  
  

1. Contact us at contact@bdidit.online within 30 calendar days of delivery.
   

2. Include your order number and clear, well-lit photos showing the defect or damaged area, along with a photo of the full item.
   

3. Once verified and approved, we will immediately process a free reprint or issue a full refund to your original payment method.
   

Lost in Transit / Undelivered Packages

• Domestic US Orders: If your tracking has not updated and your order has not arrived within 30 calendar days of shipment, please contact us within 7 days of that window to be eligible for a replacement or refund.
  

• International Orders: If your order has not arrived within 45 calendar days, please report the issue to us within 7 days.
  

• Note: We cannot issue refunds or replacements for packages marked as successfully delivered to the address provided at checkout, or orders with incorrect shipping details entered by the customer.
  

2. Unisex Beads & Woodcrafting Collection

Please note that returns from the unisex beads, and woodcraft collection will need to be sent to the following address unless otherwise advised:

5309 Savannah Bend Drive. Rosharon TX. 77583

• Items from this collection must be in their original condition, unworn, unused, and in their original packaging to be eligible for a return.
  

• Please contact us at contact@bdidit.online prior to sending items back to receive confirmation and return instructions. Items sent back to us without first requesting a return will not be accepted.
  

3. Non-Returnable Items

Certain items cannot be returned, including:

• Custom personalized products
  

• Sale/clearance items
  

• Gift cards
  

4. European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Items must be in the same condition that you received them, unworn or unused, with tags, and in original packaging.

5. Refund Processing Times

Once an approved refund is issued, funds will be returned automatically to your original payment method. Most financial institutions process refunds within 5 to 10 business days. If more than 15 business days have passed since your refund was approved, please reach out to us at contact@bdidit.online.